1. Data Controller
Pursuant to the Personal Data Protection Law No. 6698 ("KVKK"), your personal data is processed by Emir Tur VIP Tasimacilik Turizm Ticaret Limited Sirketi ("Emir Tur VIP") in the capacity of data controller, within the scope explained below.
Title: Emir Tur VIP Tasimacilik Turizm Ticaret Limited Sirketi
Website: www.emirturvip.com
E-mail: info@emirturvip.com
Phone: +90 (242) XXX XX XX
Address: Company head office address
2. Processed Personal Data
Depending on the services provided, the following personal data may be processed:
- Name and surname
- Telephone number
- E-mail address
- Invoice details
- National identity number (where required)
- Passport details (where required for international transfers)
- Flight details
- Transfer and reservation details
- Payment details
- Vehicle and location data (to the extent required within the scope of the service)
- IP address
- Website usage data
- Records of requests, suggestions and complaints
3. Purposes of Processing Personal Data
The collected personal data is processed for the following purposes:
- Carrying out reservation transactions
- Planning transfer services
- Providing customer support services
- Executing payment and accounting transactions
- Issuing invoices
- Fulfilling contractual obligations
- Fulfilling legal obligations
- Improving service quality
- Ensuring information security
- Conducting legal processes
- Evaluating requests and complaints
4. Method of Collection and Legal Grounds
Your personal data is collected by automated or non-automated means through;
- the website
- the online reservation system
- telephone calls
- WhatsApp and other digital communication channels
- in-person applications
- contracts
- invoices
Your data is processed within the scope of the legal grounds set out in Articles 5 and 6 of the KVKK.
5. Transfer of Personal Data
Your personal data may be transferred, to the extent permitted by the relevant legislation and where necessary, to;
- authorised public institutions and organisations
- tax offices
- courts
- law enforcement authorities
- banks
- payment institutions
- accountants and financial advisors
- information technology service providers
Your personal data is not shared with third parties except for legal obligations.
6. Data Security
Emir Tur VIP takes the necessary technical and administrative measures to prevent the unlawful processing of or access to personal data and to ensure data security.
7. Your Rights Under the KVKK
Pursuant to Article 11 of the KVKK, you have the following rights:
- to learn whether your personal data is processed,
- to request information if it has been processed,
- to learn the purpose of processing and whether the data is used in accordance with that purpose,
- to learn the third parties to whom the data is transferred domestically or abroad,
- to request the correction of incomplete or incorrectly processed data,
- to request its deletion or destruction within the scope of the KVKK,
- to request that correction or deletion operations be notified to third parties to whom the data has been transferred,
- to object to a result against you arising from the analysis of data exclusively by automated systems,
- to claim compensation for damages suffered due to unlawful processing.